We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers in which we store personally identifiable information are kept in a secure environment..
Therefore, we do honor requests for refund on the following reasons:
- We will refund you in full if a project has not been started within 7 days after your payment.
- If you don’t want us to start the project at all, you can ask for a full refund within 48 hours only of making payment. This includes all non-business days. For example, if you make a purchase on Friday, you must cancel by Sunday the latest to receive a refund.
- If you contact us to cancel a project that has already begun, we will deduct proportionally and refund you accordingly.
- If you are not satisfied with an incomplete portion of the service, you can get proportional refund for the remaining service.
- In the event that incorrect information was provided by you, we will not refund any amount in the case that a project has started and/or has been completed.
We guarantee what our competitors just promise!
Regarding our 100% Costumer Satisfaction policy, we provide two different guarantees. First of all, we promise you a 100% money-back guarantee in case the ordered service does not match your expectations of our usual high quality. If that’s the case, we will refund the purchased price within 7 days after your ordered date.
On top of that, our cheapest price promise offers you an unbeatable price. If you see any cheaper rates at a website of our competitors, then we will also accept the different price and provide you the same conditions (providing that the quality is equal to ours).